Two Affidavits Submitted to Congress as Part of Congressional Open Record for the June 17, 2009 Senate Aviation Subcomittee Hearing Concerning the Crash of Colgan Air 3407 on February 12, 2009 in Buffalo, New York
The affidavits below were submitted as part of public congressional testimony for a senate transportation subcommittee hearing chaired by Senator Byron Dorgan on June 17, 2009 regarding the Colgan Air crash that occured on February 12, 2009 in Buffalo, New York.
This case is profiled as but one of many examples of the utilization of 'hostile work environment forced psychiatric evaluations' through wrongful employment of the Employee Assistance Program (EAP) used to silence airline employees who attempt to speak out in the name of safety of aircrew and the traveling public.
AFFIDAVIT OF DANIEL W. HANLEY IN SUPPORT OF CRIMINAL INVESTIGATION
OF ALLEGED VIOLATIONS OF FEDERAL AVIATION LAW
I, Daniel W. Hanley, being first duly sworn, on oath, states as follows:
1.
I am of legal age and competent. This affidavit is made on my personal
knowledge of all matters set forth and referenced herein. If sworn and
called as a witness in this case, I could, and I would, testify
competently as to each fact set forth and incorporated herein by
reference.
2. The alleged facts supported with evidence are
true and correct to the best of my personal knowledge of the facts,
evidence, information and belief.
3. I am of information and
belief that I was terminated from active employment in a medically
grounded status as a United Airlines B-777 Captain on December 30, 2003
directly as a result of submission of federally-mandated Flight Safety
Awareness Reports under the auspices of the Aviation Safety Awareness
Program (ASAP) outlined in the United Airlines Flight Operations Manual
(FOM), which is intrinsically a legal part by Federal Aviation
Regulations, Part 121, Operating Requirements: Domestic, Flag, and
Supplemental Operations.
4. I am in possession of physical
evidence that supports allegations of this criminal activity, which
includes witness testimony, letters and emails, copies of filed
reports, medical and psychological reports, and other information
pertaining to this matter.
5. I am of information and belief
that commencing in 2002, after numerous phone calls, emails, letters,
and face-to-face conversations with both United management and Air Line
Pilots Association (ALPA) officials, (the union that represents United
pilots), as well as the persistent stonewalling of filed internal
federal company reports addressing critical safety matters, that
potential illegal ambiguities existed in the normally afforded federal
communicative processes for reporting said issues, which existed prior
to 9/11.
6. I am of information and belief that prior to
9/11, United Airlines maintained an open-door communications policy
that enabled any employee to address areas of concern to any level
manager within the company. Because my previously addressed safety
issues were not addressed and I was informed by an ALPA MEC safety
official during a phone conversation in early 2003 that upper-level
management considered me a "big-mouth whistle blower" and wanted me to
"go away", I forwarded an advance copy of a July 23, 2003 letter to
ALPA attorneys in Chicago for review of legal content, that I intended
to mail to United CEO Glenn Tilton addressing my safety concerns
regarding the stifling of federal reports by management. Additionally,
in the letter, I had expressed concern that perhaps the financial
pressures exerted with the airline in Chapter 11 bankruptcy might
somehow be thwarting union efforts to legally safeguard reporting
pilot?s efforts.
7. On July 27, 2003, I received a joint
phone call from a United ALPA attorney and ALPA Grievance Committee
Chairman in Chicago advising me that they had read my proposed letter
to CEO Tilton, agreed that the content of the letter did not violate
United Airlines company policy or the ALPA Code of Ethics, but
recommended that I not send the letter. When I queried their
reason(s), the United ALPA Grievance Committee Chairman stated, “Go
ahead and send that letter in if you never want to fly another United
aircraft again in your life”. I was then further advised that United
Airlines management would somehow remove me from scheduled flight
operations as a pilot on professional, medical, psychological, or other
grounds, as they had observed done with other pilots in the past. When
I further questioned the ALPA attorney how far into this process I
could expect ALPA legal representation, he responded by saying “not
very far”.
8. On August 18, 2003, I received a phone call
from my New York ALPA Council representative informing me that he had
been directed by ALPA legal to send me an email letter response through
his ALPA National Herndon, Va email address that would automatically
illicit a receipt that I had opened the letter. He went on to tell me
that he understood and agreed with what I was doing, but to "watch it,
Dan…these guys are nasty". When I queried him as to whom "these guys"
were, he told me he couldn't say. I had previously been advised by this
individual through another captain associate of mine that "if you take
this thing to the next level, you're going to get hurt". I then advised
my council representative that if I had to, sometime in the future I
would file suit against ALPA just to get him on a witness stand under
oath to testify as to who "these guys" were, to which he responded by
saying "you get me on that stand and I'll give you names, places, and
dates".
9. From the outset, and throughout this process, I
did not desire to bring these matters to public light through outside
legal action that might draw public and media attention, as United
Airlines was financially compromised in bankruptcy court, and I didn't
want to potentially jeopardize the jobs of the hundred thousand United
Airline employees by doing so. Since all previously filed reports,
letters, and emails sent were strictly internal within the company, and
because I still desired to address these issues, a decision was reached
by me on September 14, 2003 to file a series of federal ASAP reports
addressing the same concerns as those outlined in the letter to CEO
Tilton with the intent of drawing the United Airlines FAA Principle
Operations Inspector (POI) into the communications loop to address my
concerns. Additional reports were sent through September 18th as well.
10.
On September 19, 2003 I called the United ALPA Central Air Safety
Vice-Chairman who had served on the Event Review Committee (ERC) that
reviewed my reports, which is comprised of three members, one each from
United management, ALPA, and the FAA POI, to inquire specifically as to
the POI's, response to my allegations that previously submitted federal
reports had been stonewalled by upper-level United Airlines management.
He informed me that the POI expressed concern and wanted to respond,
pending further investigation into the matter.
11. On
September 30, 2003, I received a call from my JFK Assistant Chief Pilot
advising me that I had been removed from scheduled flight operations by
upper-level United Airlines management because of the reports submitted
and that I would be required to fly to New York to meet with him before
I would be permitted to fly again. When I reminding him that the issues
addressed within the reports were concerns that I had expressed
numerous times face-to-face and on the phone with both him and my Chief
Pilot, he told me that he had orders from above. Additionally, I
suggested that the integrity of the ASAP program had been violated in
that reports submitted supposedly guaranteed anonymity and impunity,
both of which had been compromised, he gave me a direct order. I
explained that since an ALPA attorney had already advised me that ALPA
would not follow me in on this "very far", for me to legally protect my
career, my personal attorney would be required in attendance of any
scheduled meeting and the transcripts recorded for my protection, to
which he refused. I was informed that a conference call was currently
underway between a management captain at the United Airlines Training Center
in Denver, United Airlines attorneys in Chicago, United Airlines Human
Resource personnel, and the JFK Flight office concerning my filed
reports.
12. Subsequent to this, through September and into
October, numerous phone calls were made by me to United Airline
management, an ALPA attorney in Chicago, my union representatives, and
others trying to draw a compromise without bringing these issues to
public light, while still protecting my legal interests and career, to
no avail. I was insistent that I be represented by my own legal counsel
at proposed meetings, which was denied on all counts.
13.
Digressing momentarily, because I had been forewarned early on by ALPA
captain associates that the typical process employed by management to
remove "dissident" pilots was through dismissal via the Employee
Assistance Program (EAP) on psychological or other grounds, wherein the
pilot lost his medical certification required to fly aircraft, early in
2003, I employed the assistance of competent mental health
professionals in the Atlanta area to confirm soundness of my mental
health through consultation and testing, which I have continued through
today for that very reason. On one occasion during this time frame,
after I was removed from schedule, I was invited by both United
Airlines management and ALPA personnel to fly to New York to visit
their mental health professionals, wherein I would be grounded for
"psychological reasons", but I politely declined this invitation, for
reasons stated above. It was not my goal or desire to seek a medical
grounding, but to address the issues contained in my ASAP reports.
14.
At some later point in time, I received a phone call from my JFK Chief
Pilot who informed me that Dr. Gary Kohn, United Airlines Chief Flight
Surgeon, had seen him face-to-face at the Denver Flight Training Center
and ordered him to “put that (expletive deleted) on sick list”. This
was done without warrant or my having had a medical evaluation by any
member of the United Airlines medical team. When my Chief Pilot queried
as to the justification for this action, he was informed that it came
from higher up in management. Having known him for years, my Chief
Pilot apologized saying that "my hands are tied on this one, Dan".
15.
Running out of sick leave, with nowhere else to turn within the
organization for legal assistance or compromise, on October 6, 2003, I
called my JFK Chief Pilot to inquire as to my options at this point in
time. He suggested that I submit to EAP, as it was endorsed by the FAA,
would protect my career, and guarantee future income. Because I had
already consulted mental health professionals and because I had done
nothing wrong (quite to the contrary, I believed that what I was doing
was the right thing for an airline pilot to do), I agreed to submit to
this program and file an FAA Whistle Blower Protection Report at a
later date with the evidence I possessed of alleged criminal
wrongdoing. My Chief Pilot kept repeatedly insisting that it was the
"right thing to do" (by submitting to EAP). It should be emphasized
that I was informed in this phone conversation that program
participation obliged me to comply with any request made by company EAP
or medical professionals for continuance in the program to guarantee
future income.
16. On October 7, 2003, I was given a
first-class positive space ticket from Atlanta, my home domicile, to
Chicago O?Hare and reported to a United EAP representative Mary Ann
Sheppard at the O?Hare Medical Department. During this visit, Dr.
McGuffen, the United Flight Surgeon at O'Hare, interviewed me in the
presence of the EAP representative, the O'Hare Chief Pilot, and an ALPA
EAP representative. I advised him of the sequence of events that led me
to his office and that I had already been apprised by others that EAP
was a method of expulsion of pilots. I also informed him that I had
been previously consulting with mental health professionals in the
Atlanta area and offered to let him speak with one of them on the
phone, which he did. Afterwards, Dr. McGuffen asked me if I would be
willing to travel to a mental health facility of their choosing for a
psychological examination, which I agreed to do because of the
advisement of cooperation by my Chief Pilot the previous day. The
O'Hare Chief Pilot and ALPA EAP representative then drove me to Alexian
Brothers Behavioral Health Hospital in Hoffman Estates, Illinois for
said evaluation. On the drive there, I apprised both of these captains
of the details of my legal dilemma and advised them of my intent to
file an FAA Whistle Blower Protection report with the FAA the next day.
After checking in at the facility, we were ushered to a conference room
where I consulted with a psychologist, a Catholic nun, in the presence
of the two other pilots. She advised me that it would be necessary for
me to consult with a psychiatrist but, because it was late in the day,
I would have to wait till the first thing in the morning. She told me
that arrangements could be made for my stay in the facility with the
promise of an early morning meeting, to which I mistakenly agreed to do
as discussed below. I was directed to a second floor check-in desk
where all my personal belongings were locked in a safe and I was given
a room with another individual who was paranoid-schizophrenic. I did
not realize at the time of check-in, that once one admits oneself to
such a facility, the state has the legal right to retain you for up to
five days. I was also told to check to ensure that no one was hiding
beneath my bed or in my bathroom before going to bed, as women patients
in the coed wing might attempt to sexually molest me during the night.
When I insisted that I be permitted to lock my door, the request was
denied since orderlies had to check on patients during the night.
Unbeknownst to me, sometime during the afternoon, my children were
informed that their father was interned at a mental health facility in
Chicago. Additionally, my wife, who is still an active United Airlines
flight attendant, had just arrived at her London layover hotel and was
immediately returned to Chicago via New York with advisement that
"something has happened to Dan" and that I was in a mental facility in
Chicago. In the evening, I was ordered to report to the dispensary, as
the facility wanted to provide me with sleep medication, which I wanted
to refuse, as I was exhausted already from an already long day, but
they insisted. I should point out that I was very calm and rational
throughout the day, in spite of trying circumstances. I discovered the
next day that the medication that I was given was Adavan.
17.
Very early in the morning of October 8, 2003, I was discovered
unconscious on the floor of my room with medical attendants surrounding
me, with my blood pressure at 60 over 40 and the side of my face very
swollen from a fall. I had gotten up to use the bathroom and had passed
out on the floor from the medication. The next morning they rushed me
to medical where an extensive physical examination was performed.
Subsequently, I was required to attend and participate in group therapy
sessions with extremely psychotic patients and dine with them as well.
My wife arrived that afternoon and I apprised her of the situation and
told her that I needed to consult with the psychiatrist to cover myself
legally, while complying with EAP requirements. I had also attempted to
console my children, but the stigmatized damage was already done. Their
dad was in a mental institution in Chicago. That afternoon, I met with
both a psychologist and a psychiatrist in my room and was asked to
spend one more night for additional consultation, to which I
reluctantly agreed, but refused any medication that night.
18.
Very early in the morning of October 9th, because I could not sleep due
to the loud snoring of my roommate, I left my room to read a book at a
couch under the light at the end of the hall. I was approached by a
well-dressed African-American gentleman who did not identify himself,
but knew my name and why I was interned. Initially, I assumed that he
was a physician, as he wore a very nice suit, but did not understand
why he came down to talk to me. During our brief conversation he said
to me, "C'mon Dan, why don't you just drop what you've been doing?". I
informed him that I believed what I had done was appropriate pilot
behavior and he left. Later in the morning, after our group therapy
session, I met once again with the Dr. Mohinder Chadha, MD, and
attempted to explicitly detail the events that led me to her facility,
but since she was not familiar with the complexities of the aviation
safety issues that I was addressing such as ASAPs, she could not fully
comprehend my current legal dilemma. In the end, she consented to
release me with her own clinical diagnosis and an agreement that I
would consult with my Atlanta mental health professionals, which I
did. That evening, I reunited with my wife at a Chicago hotel and was
advised that she had been in contact with a United ALPA attorney who
had given her the name and phone number of Dr. Donald Hudson, the ALPA
Aeromedical Advisor, whose office was located in Denver.
19.
On October 13th, my wife and I flew to Denver to pay a surprise visit
to the office of Dr. Hudson. During our one hour consultation, I
apprised him of the details of my situation, but surmised that he had
already been briefed by ALPA legal in Chicago. I told him that by
submitting ASAPs, I was fulfilling my obligation as a captain and that
I felt that my previously submitted reports had been stonewalled by
upper-level management. He responded by saying "we don't do business
that way anymore", to which I replied “I do”. He told me that ALPA was
awaiting the clinical diagnosis from the Alexian Behavioral Health
Hospital psychiatrist and that he would be in touch with me and FAA
medical personnel for administrative disposition of my case. Purely
speculative on my part, but I surmised at this point in time that the
legal and political skids had already been greased and hence, would
have to legally fight this battle at another time, on another day via
an FAA Whistle Blower Protection report once United Airlines emerged
from bankruptcy.
20. On November 4, 2003, I received a phone
call from my JFK Chief Pilot advising me that he was receiving much
pressure from upper-level United Airlines management in
administratively discharging me through "medical grounding" with
insistence that I proceed with the administrative requirements for
doing so.
21. After much phone call deliberation with both
company and union management personnel, on November 11, 2003 I paid a
visit to my Atlanta psychiatrist wherein I accepted his clinical
diagnosis and prescriptive medication, which in no way denigrates the
validity of my previous claims or actions as an airline pilot.
Unbeknownst to me at the time, the medication prescribed grounded me
for life as a pilot, which I did not discover until later. In
accordance with contractual provisions and company policy, I filed for
short-term medical disability.
22. On December 22, 2003, I
called Dr. Bernie Weiss, the JFK Flight Surgeon to question the status
of my letter application for short-term disability and was advised that
upper-level management had already informed him that my long-term
disability had already been approved. When I attempted to discuss
details of my termination, he advised me that he was merely following
company directives, and did not discuss the issues any further.
23.
On December 30, 2003, I was placed in a permanently medically grounded
status, thus ending a thirty-five year career in both Naval and
commercial aviation, as a result of attempting to be honest in the
reporting of safety issues.
24. On April 6, 2006, shortly
after United Airlines emerged from Chapter 11 bankruptcy, I filed an
electronic FAA Whistle Blower Protection Report alleging criminality as
stated above. Additionally, I wrote to then Secretary of Transportation
Norman Mineta the same. To date, I have not received a response from
the Department of Transportation or the Federal Aviation Administration.
25.
On November 8, 2006 at 8 pm, in a phone conversation with the former
United ALPA Grievance Committee Chairman included in the phone
conversation of July 27, 2003, it was admitted to me that I had, in
fact, been "railroaded" off the property at United Airlines.
26.
I am of information and belief that there are other airline pilots
whose careers have met the same demise on similar issues regarding the
reporting of unsafe conditions in the commercial aviation arena via
ASAP reports or other means. The current absence of ASAP programs by
unions at both UsAir and American Airlines as a result of recriminations
against reporting pilots in some instances, smacks of similar, although
less harsh, recriminations imposed on myself and my family.
27.
I am of opinion and belief that there exists other retired ALPA airline
pilots who have either observed or participated in the above described
process of "elimination" of active line pilots, and who would be
willing to provide witness testimony in this matter.
28. I
seek no financial restitution, compensatory damage claims, or
restoration to my pilot job at United Airlines in providing the
aforementioned horror story. It my hope that by divulging the details
of this horrific event in my aviation career, it will somehow preclude
any other airline industry pilot from ever having to endure the same
for himself or his family, and pray for the restitution of honor,
dignity, and respect of commercial airline pilots as safety
professionals within the industry with the added hope that political
and financial pressures will never be brought to bear, which denigrates
safety in the future.
29. My involvement in these matters has
created much disharmony within my loving family. We are shouldering
this cross with our faith and trust in God, our political leaders,
justice system, law enforcement agencies, and our Constitutional rights
of freedom of speech.
30. Further affiant sayeth naught.
__________________________
DANIEL W. HANLEY
SWORN before me on This 16th day of February 2009
_______________________________
NOTARY PUBLIC
*************************************
Affidavit of Daniel W. Hanley for Inclusion as Part of Public Congressional Record for
Hearing Conducted by Senate Aviation Operations, Safety, and Security Subcommittee
Chairman Senator Byron Dorgan of June 17, 2009
I, Daniel W. Hanley, being first duly sworn, on oath, states as follows:
1.
I am of legal age and competent. This affidavit is made on my personal
knowledge of all matters set forth and referenced herein. If sworn and
called as a witness in this case, I could, and I would, testify
competently as to each fact set forth and incorporated herein by
reference.
2. The alleged facts supported with evidence are
true and correct to the best of my personal knowledge of the facts,
evidence, information and belief.
3. On June 9, 2009 at 11
a.m., I was advised by Mr. Rich Swayze, a staff member on the Senate
Aviation Operations, Safety, and Security Subcommittee, that I would
not be permitted to testify in either open or closed session of said
committee, hence this affidavit is being provided for inclusion as part
of public congressional record for this hearing.
4. I am of
information and belief that in October 2003, I was ushered through the
United Airlines Employee Assistance Program (EAP) at United Airlines
directly as a result of my submission of federally-mandated Aviation
Safety Awareness Reports which, among other issues, addressed concerns
regarding crew fatigue, reckless scheduling of aircrews, aircrew morale
issues, and alleged stonewalling of communication processes within the
company, that included the Federal Aviation Administration Principle
Operation Inspector.
5. I currently possess documentation,
mental health records, prior military flight and health records, and
availability of credible witnesses in support of what I state herein. I
allege that, in 35-years of flying civil, naval, and commercial jet
aircraft, I have never failed a check ride, flight physical, or any
psychological screening and have an untarnished record with no flight
violations. I estimate to have flown over 20,000 flight hours in
numerous civilian and naval aircraft including the P-3 Orion, as well
as the B-737, B-727, A-320, B-757/767, and B-777 commercial jet
aircraft at United Airlines.
6. My U.S. Navy service record
is available on request, which demonstrates that I consistently ranked
in the top 1% of my peer group throughout my ten years as a Naval
Officer and aviator, and was recommended for accelerated promotion on
all but one or two officer evaluation reports in 10 years. In 1978, I
was selected for the Operations Research Program at the Naval
Postgraduate School at Monterey, California and was nominated for the
Navy Weapon System Acquisition Management Program (WSAM), but declined
these tempting assignments to pursue a career in commercial aviation.
7.
Upon graduation from Primary Flight Training at NAS Saufley Field in
Pensacola, Florida in 1973 while flying the T-34B, I was selected as
"Student of the Week" out of 228 graduating students. Upon graduation
from Advanced Flight Training at NAS Corpus Christi, Texas flying the
TS-2A Tracker, I was selected as "Student of the Month". Upon
graduating from Replacement Air Group Training Squadron flying the P-3
Orion, I was ranked number one in my class. In my fleet squadron, I
became the youngest and only Lt (jg) Plane Commander/Mission Commander
well in advance of schedule and of that of my contemporaries.
Additionally, I was the youngest and junior ranked instructor pilot in
the squadron, as well as a NATOPS Safety Instructor and maintenance
functional check pilot. Additionally, I served as a P-3 Subject Matter
Expert in development of a training syllabus for fleet wide use for the
P-3C Update II Project. In 1984, I received a Navy Achievement Medal
serving as Operations Officer while attached to Patrol Squadron Sixty
at NAS Glenview, Illinois.
8. I was on the Dean's List at
Southern Illinois University and graduated in 1973 with a Bachelor of
Science in Applied Mathematics. Upon expulsion as a United Airlines
B-777 Captain, during the time frame 2004-2006, I attended Georgia
State University full-time while majoring in Psychology and World
Religious Studies and maintained a near straight-A average. I am a few
hours short of receipt of a Bachelor of Arts degree in Psychology, and
have reenrolled for the fall 2009 semester for continuance of my
education.
9. The Air Line Pilots Association motto is
“Schedule with Safety”. I allege, based on my own perceptions and
personal experiences, as well as inputs received from many other
aircrew members at United Airlines in 2003, that United Airlines Flight
Operations management personnel engaged in a crew scheduling process
during bankruptcy that may have endangered the lives of the travelling
public, due to crew fatigue, poor morale, inadequate and unconcerned
management leadership, massive problematic downgrade of pilots, and
many other issues. These situations were precipitated by the alleged
leveraged position of management in making outrageous concession
demands of employees in an effort to receive an ATSB loan guarantee
that was never granted, and which propelled United Airlines into
Chapter 11 bankruptcy. It was these and other legal, financial, and
political pressures that greatly diminished the ability of ALPA to
adequately address safety issues and legally support those pilots who
did via appropriate federal communicative processes. This perception
was gained by me from actual statements made at the time by both my JFK
Chief Pilot, ALPA council chairman, and others.
10. I allege
that commercial aviation safety must necessarily be maintained in a
vacuum without external financial, legal, and political pressures and
influences exerted on aircrew members wishing to report known safety
deficiencies for fear of undue recriminations.
11. The first sentences of the Air Line Pilots Association Code of Ethics are thus stated:
AN
AIRLINE PILOT will keep uppermost in his mind that the safety, comfort,
and well-being of the passengers who entrust their lives to him are his
first and greatest responsibility.
He will never permit
external pressures or personal desires to influence his judgment, nor
will he knowingly do anything that could jeopardize flight safety.
He
will remember that an act of omission can be as hazardous as a
deliberate act of commission, and he will not neglect any detail that
contributes to the safety of flight, or perform any operation in a
careless or reckless manner.
Consistent with flight safety,
he will at all times operate his aircraft in manner that will
contribute to the comfort, peace of mind, and well-being of his
passengers, instilling trust in him and the airline he represents.
Once
he has discharged his primary responsibility for the safety and comfort
of his passengers, he will remember that they depend upon him to do all
that is possible to deliver them to their destination at the scheduled
time.
If a disaster should strike, he will take whatever
action he deems necessary to protect the lives of his crew and his
passengers.
12. The Federal Aviation Administration website states:
Our Mission Our continuing mission is to provide the safest, most efficient aerospace system in the world.
Our Vision We
continue to improve safety and efficiency of flight. We are responsive
to our customers and are accountable to the taxpayer and the flying
public.
Our Values Safety is our passion. We are the world leaders in aerospace safety. Quality is our trademark. We serve our stakeholders, our customers, and each other. Integrity is our character. We do the right thing, even when no one is looking. People are our strength. We treat people as we want to be treated.
13.
I allege that beginning in 2002 until July 12, 2003 when I wrote my
first formal letter of complaint to Captain Paul Whiteford, United ALPA
MEC Chairman, I had countless face-to-face and phone conversations and
email exchanges with both United flight management and ALPA
representatives regarding a whole host of safety concerns, many of
which had been expressed to me by other aircrew members, but were not
being adequately addressed by company management personnel. It must be
emphasized that throughout this ordeal that ended in December 2003, I
was attempting to be most cautious not to draw media attention or
initiate litigation of any sort, as I feared that such actions might
compromise the success of United's emergence from bankruptcy, since the
company was allegedly teetering on the brink of Chapter 7 liquidation.
14.
I further allege that my actions and conduct were commensurate with the
stated Air Line Pilots Association motto and Code of Ethics, in
consonance with the Federal Aviation Administration Mission statement,
and was in keeping with the highest standards of United Airlines stated
number one priority of safety. I genuinely believed that what I was
doing was in keeping with every legal, moral, and ethical principle
engrained in me as a pilot since I first took flight in a Cessna-150 in
1968 and carried throughout my entire Naval flying experiences, and
through my career at United Airlines. I honestly believed that I would
have the full support of ALPA and the FAA since I was sustaining the
legal, moral, and ethical high ground in reporting this to United
Airlines management and the FAA Principle Operation Inspector assigned
to the airline.
15. On the ground while at the gate, aircraft
security is coordinated by the captainand the ground security
coordinator with the final decision made by the captain regarding
continuance of a flight. Shortly after 9/11, United Airlines senior
management authorized flight crew members, who felt they were at risk
due to security concerns, to deplane with pay protection for that
segment of their schedule. In 2003, due to a security breach on my
flight at the gate in London, wherein the flight attendants perhaps
averted a north Atlantic diversion due to advisement to me of a
passenger condition, I happened to notice flight attendant supervisors
who had boarded the plane that was being inspected without passengers
onboard that were badgering my cabin crew for allegedly delaying the
flight. I asked them to step aside so that I could explain just how
helpful this crew was to me in my making the decision to have the
aircraft inspected (most of the passengers told me that if this
passenger remained on board, they weren?t going to take the flight). I
then asked them a hypothetical question regarding what their actions
would be if both I and the ground security coordinator were agreeable
to taking the flight but had flight attendants who still experienced
consternation and wanted to deplane. They responded that they would
give the flight attendant in question a direct order to take the flight
and, if she refused, she would be terminated from employment at United
Airlines. I asked them both if this was stated United Airlines
upper-management policy, and they both agreed that it was. Believing
that this might just be a local London base policy, I queried both the
Newark and JFK in-flight offices and actually saw the intimidating
policy in writing. A Newark-based in-flight supervisor wrote a stinging
letter to my JFK Chief Pilot just because I asked to see this policy in
writing, which I felt impinged on the CLR concepts that include
effective cockpit-cabin communications.
16. To keep this
matter in house, I filed a Captain's Report to address my concerns, as
the flight attendants serve as the eyes and ears in the back of the
cabin since the promised TV cameras were never installed. A week or so
later, I received a call from an ALPA safety representative telling me
that management and ALPA had reviewed my report, and although they
agreed with what I stated, felt that ALPA was somewhat restricted due
to the fact that United Airlines was in the midst of attempting to
receive post-9/11 ATSB loan monies. Paraphrasing, he remarked, “C'mon
Dan, be a team player…we're in bankruptcy and need this loan. Why don't
you just drop this issue? Management thinks that you're just being a
big-mouthed whistleblower. How do you want me to dispose of this
report?” I told him what he could do with the report, but only after
querying him as to where ALPA was drawing the distinction between
aviation safety and airline financial survival concerns. I emphasized
to him that I wasn't willing to compromise my principles as a captain
with regard to safety issues in spite of the financial condition of
United Airlines and the unfavorable negotiating position that ALPA
found itself in at present. Subsequent discussions with numerous chief
pilots and ALPA officials indicated to me that the entire bankruptcy
process was impinging on aviation safety issues, hence, after repeated
stonewalls of all issues, I intended to write CEO Glenn Tilton a letter
addressing this concern. The remaining tragic conclusion of my aviation
career may be found in the previously submitted affidavit.
17.
Since 2006, I have been contacted by numerous airline pilots from all
carriers who have shared their similar stories with me. Additionally,
other pilots who have not personally had such experiences, but are
knowledgeable of the EAP process for removing "dissident" pilots have
provided much information and insight and are willing to provide sworn
testimony.
18. In light of ASAP program cancellations last
year at Delta, UsAir, and American, with the current pending litigation
hanging over the head of United pilots, coupled with the exposure of
whistleblower suppression at Colgan Air that could have possibly
prevented that air disaster, other pilots and myself feel morally and
ethically compelled to speak out. We already have and will continue to
do so until this problem is rectified by the Department of
Transportation and the Federal Aviation Administration.
19. I
could have turned my back on aviation and walked away from all of these
concerns five years ago, but my conscience would not allow it. I may
have been retired from the left seat in 2003, but I will always be a
captain in my heart and in my soul, just as I will always be a Naval
Aviator. It does count just how many times an airline pilot walks down
the jet way with regard to airline safety. Poor pay and working
conditions do very much contribute to poor morale, which also adds
stress and distraction into the safety equation, which hasn't been
addressed by the Transportation subcommittee.
20. While
concerns are being expressed regarding the impact of commuting on
airline safety, please be advised that it has come to my attention that
most first officers at the trunk carriers are working full-time outside
the airline as their primary source of income. Many have told me that
once they get their business established, that they are going to resign
from their airline jobs, as the continued hassle is no longer worth it.
Additionally, many line captains that I've talked to are working
absolute minimum hours to keep the job since their pensions were stolen
from them in bankruptcy. Apathy and poor morale in the airline industry
amongst pilots is a cancer to safety more insidious than most of the
issues addressed by the committee to date.
21. For airline
CEOs who recently stated that pilot pay has no impact on the level of
safety in flight operations, I would suggest that they try living on
$25,000 for a year without access to any other financial assets, and
see what "happy campers" and just how effective and focused they are at
their jobs.